HUMANIZE THE WEB LIVE SHOPPING

Enrich the digital experience of your customers and boost your conversion rate

HUMANIZE THE WEB

With over 20 years of expertise in sales, training, brand activation, and event production, we can help you to enhance your e-commerce

A PLACE DEDICATED TO LIVE SHOPPING

Live in 10 days

Ready-to-use showrooms, customizable and accessible 7 days a week from 7 am to 11 pm.

Coaching & Training in situ

Our dedicated distance selling training and team coaching guarentee the best performance over time

1500m2 in the heart of Paris

For larger projects: 44 showrooms, special recording & livestream direction and post-production on site, access to multilingual sales staff.

OUR PERFORMANCES

95 %

User satisfaction rate

+20 pts

on conversion rate

3 sec

response time for digital sellers

A UNIQUE LIVE SHOPPING OFFER

Put a face on your brand

LIVE SHOPPING B2C

Direct-to-consumer

ONE-TO-ONE STREAMS

boost your conversions Create the rendezvous with your shoppers and offer a personalized and immersive experience. Our digital sellers advise your shoppers personally via Live-chats or video calls.

ONE-TO-MANY STREAMS

create an event around your product Launch a product or celebrate a highlight of your brand with your consumer community, hosted by an influencer.

LIVE TRAINING B2B

Train, motivate and coach your teams remotely to achieve better sales results

ONE-TO-FEW STREAMS

Inspired by live shopping, live training is the ultimate form of training. It is a blended learning program that combines classroom training with digital learning. The live training method enables 360° training, a uniform nationwide scheme, continuous support right through to practical application and an optimized carbon footprint.

ONE-TO-MANY STREAMS

Traditional training courses are sometimes associated with cost-intensive travel. Live training can reduce these costs. By reducing travel associated with training, you reduce your carbon footprint – a good decision for the environment.

OUR PERFORMANCES
LIVE SHOPPING

The health crisis has increased the digital transformation of brands, retailers, and distributors. Major consumer trends that would have taken five years to establish have done so in 9 months. Live Shopping comes to us from China. China is the world’s leading market in this niche and is a country that is eager to consume, with social networks structured around video and a very high level of interaction. As a result, by 2020, 70% of Chinese people have connected to a Live Shopping Stream at least once a month.

In France, this context and the boom of the Chinese social network Tik Tok have strongly influenced the behavior of consumers More and more people are consuming online. E-commerce now represents 13.4% of retail sales. However, barriers to buying remain very present.

Now with the era of “No channel”, consumers are present on all channels and demand the same brand experience everywhere, both online and offline. In 2020, 78% of them regretted the lack of personalized and human advice on the web (Harris Interactive 2020).

The stake in 2021 is thus to humanize the web by transposing everything that the consumer appreciates from the point of sale: personalized advice, proximity, and exchange of human link and service, which cultivates brand preference. With Live Shopping, off- and online shopping have become complementary.

Our GLOBE LIVE SHOPPING offer extends the relationship created in-store and continues to boost sales even during its closing hours!

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